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At any time, you can take advantage of a wide range of IT Services, which will be provided for you by a qualified team of netart.com specialists. You don't have time to set up hosting, domain or repair your website? We understand it and we are at your disposal 24/7!

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IT Services Catalogue

Web servers

  • PROVISION OF A COPY OF FTP SERVER

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    Need a full backup of your FTP server? As part of this service, we will enable you to restore files on the server that have been deleted or lost as a result of incorrect operation of the scripts that create the website.

    To provide a copy of the FTP server, please provide:

    • server name,
    • the scope of shared data (the entire server or a specific directory),
    • the exact date from which the copy is to be made available (up to 48 hours back).
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • PROVIDED SLOW LOG FROM ONE DAY

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    Are you having trouble analyzing how your website works? Contact us and we will provide you with Slow Log records, recording SQL queries that take more time to execute than set in the model server configuration. The analysis of Slow Log records will enable optimization of the operation of applications using databases, clearly indicating those SQL queries that take too long to execute.

    To provide slow logs, please provide:

    • server name,
    • the exact date from which the logs are to be made available.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • PROVISION OF ACCESS LOG FOR ONE MONTH

    100 GBP
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    Regardless of whether you verify the behavior of visitors to your website or want to know detailed traffic statistics on your portal, thanks to this service you can obtain access log records containing records of all events related to your website operating at a specific address.

    You can use Access Logs to analyze visits and behavior of users of your website, and thanks to them you will obtain information about downloaded files or opened subpages. Access log records allow you to diagnose unnatural traffic on the website that may be generated by bots.

    To provide Access Logs, please provide:

    • server name,
    • the period for which the logs are to be made available.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • PROVIDE ERROR LOG

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    Do you have doubts whether your website works properly? With this service, we'll provide you with an Error Log that includes any noted issues your applications encounter while running on the server. The Error Log will provide you with information about errors recorded by the web server when processing requests.

    To provide Error Logs, please provide:

    • server name,
    • the period for which the logs are to be made available.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • PHP VERSION CHANGE

    100 GBP
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    The PHP language allows you to create websites based on scripts placed on the server. From time to time, new versions of PHP are released, differing in speed and the range of available functions. As part of this service, we will change the active PHP version on your server to one of the 10 available: 5.3, 5.4, 5.5, 5.6, 7.0, 7.1, 7.2, 7.3, 7.4, 8.0, 8.1, 8.2, 8.3. But remember! We recommend that you always use the latest versions of PHP, because only they are supported by PHP developers and ensure the highest available level of security for applications hosted on a web server.

    To change the PHP version, please provide:

    • server name,
    • selected PHP version.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • WORDPRESS CONFIGURATION

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    WordPress is one of the most popular content management systems. Did you know that over 37% of all websites are built with it?
    As part of this service, we will analyze and attempt to repair the configuration of the WordPress software that you have installed on your server. Choose this service if you want us to verify the correct functioning of your WordPress script.

    To configure the WordPress application, please provide:

    • server name,
    • directory on the server for the website where WordPress is installed,
    • a description of the problem with your WordPress installation.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • PRESTASHOP CONFIGURATION

    100 GBP
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    PrestaShop is one of the most popular content management systems that are used to build online stores. Over 300,000 sellers from around the world have already built their online store based on PrestaShop.

    As part of this service, we will conduct a thorough analysis for you and try to repair the configuration of your PrestaShop installation. We will try to remove visible errors in the operation of your online store and improve its work by, among others: checking the correctness of settings, forcing an https connection or modifying files.

    To configure the PrestaShop application, please provide:

    • server name,
    • directory on the server for the online store where PrestaShop is installed,
    • a description of the problem you have with your PrestaShop store.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

E-Mail

  • RESTORE EMAIL

    100 GBP
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    Who among us hasn't experienced the unpleasant situation of deleting the most important e-mail? If you encounter such a problem - use this service! We will restore the content of your e-mail account as of the specified date. The restoration includes all messages that were on the selected mailbox at the time of our backup.

    To restore the e-mail, please provide:

    • email account name,
    • the exact date from which the messages are to be restored (up to 48 hours back).
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • POP3/SMTP/IMAP LOG SHARING

    100 GBP
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    Who among us does not use e-mail today? Sometimes, however, we want to be sure that our message has reached the recipient or that we have not missed some important e-mail.

    POP3, SMTP and IMAP logs are records of events on the mail server that provide information on the operation of your e-mail accounts. If necessary, we will provide you with incoming (POP3/IMAP) and outgoing (SMTP) e-mail logs, thus enabling you to verify whether specific e-mails have been correctly sent or delivered.

    To provide POP3/SMTP/IMAP logs, please provide:

    • email account name (message sender and recipient),
    • the period for which the logs are to be made available (up to 1 month back).
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • CREATING AN MAIL ALIAS ON THE SERVER

    100 GBP
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    Within the scope of this service, we will create an alias on your mail server, i.e. an additional e-mail address that will point to your already existing e-mail account.
    An alias is not a separate email account. Sending a message to an email alias will deliver it to the email account it points to.

    To create an e-mail alias on the server, please provide:

    • the name of the e-mail account for which the alias is to be created,
    • alias name.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • SERVER ANTISPAM FILTER CONFIGURATION

    100 GBP
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    Ah, those unwanted messages... Who of us doesn't get them? You can effectively protect yourself against them! Such protection is provided by an anti-spam filter, which protects your e-mail account against the influx of unwanted correspondence (spam). The protection is implemented by analyzing incoming e-mails in the context of the sender's mail server reputation. We will comprehensively configure anti-spam filters on your server in accordance with the guidelines.

    To configure the anti-spam filter on the server, please provide:

    • mail server name,
    • email account name.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • MODIFICATIONS IN THE CONFIGURATION OF THE E-MAIL ACCOUNT ON THE SERVER

    100 GBP
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    Do you need to quickly change some settings of your e-mail account? Let us help! As part of the service, we will configure your e-mail account in the scope of, e.g. settings for redirecting e-mails sent to your inbox, and, if necessary, we can enter autoresponder settings in this account in accordance with the guidelines.

    To modify the configuration of the e-mail account on your server, please provide:

    • email account name,
    • a description of the changes you want to make.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

Database

  • PROVISION OF A COPY OF THE DATABASE

    100 GBP
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    200 GBP
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    Choose

    As part of the service, we will provide a backup copy of the database you choose. When is this service useful? Restoring the database becomes necessary in the event of its deletion by mistake or loss of important information that was stored in it.

    To provide a copy of the database, please provide:

    • database name,
    • the exact date from which the copy is to be made available (up to 48 hours back).
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • CHANGE THE ALLOCATIOND AREA FOR THE BASE

    100 GBP
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    The database has a specific size, which is defined during its creation or editing. Entering more information into the database may cause it to fill up and problems with the operation of applications or websites that use it. As part of this service, we will resize the database you choose.

    To change the allocated disk space for the database, please provide:

    • database name,
    • directory on the server for the website associated with the above database.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • DATABASE MIGRATION

    100 GBP
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    Moving your website? Or maybe you need a working version of the database because you are changing the content of the website? As part of this service, we will perform a comprehensive data migration between selected databases for you.

    For database migration, please provide:

    • database name,
    • directory on the server for the website associated with the above database.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • DATABASE CONFIGURATION

    100 GBP
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    As part of this service, we will perform a comprehensive configuration of the database selected by you or make a copy on the basis of which a new database will be created. In the next stages of the service, we will check the consistency and eliminate potential errors in the database. We recommend this service in the event of problems with the functioning of the database or errors in the operation of applications that use it.

    To configure the database, please provide:

    • database name,
    • a description of the problem you are experiencing.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

Domain

  • DOMAIN CONFIGURATION IN THE CLIENT PANEL AND ON THE SERVER

    100 GBP
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    Choose

    Changing your domain? Or maybe you have already decided to buy a new, additional domain for your website and e-mail? Do not waste time! Let our specialists configure it! Within the scope of this service, we offer comprehensive domain configuration, which allows you to launch a website and e-mail accounts under its name. During the configuration, we will perform all the necessary activities, both at the level of the Customer Panel and the CloudHosting Panel. After completing the configuration, you will be able to publish your websites and use e-mail in this domain.

    To configure the domain in the Customer Panel and on your server, please provide:

    • domain name,
    • server name,
    • a directory on the server for the website and/or an example of an existing e-mail account to be launched.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • ADVANCED DOMAIN SETUP

    100 GBP
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    As part of this service, we will carry out advanced configuration of the DNS zone settings for the selected domain for you. It includes the possibility of indication of the server for the website, e-mail, directing the subdomain to an external IP address or configuration of verification settings for Google or Microsoft services.

    For advanced domain configuration, please provide:

    • domain name,
    • target parameters of edited records (name, TTL, type, value).
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

SSL

  • SSL CERTIFICATE INSTALLATION

    100 GBP
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    Do you want to install an external SSL certificate on the service? Take advantage of our help consisting in installing an external SSL certificate issued for your domain on the indicated hosting service. Remember that the certificate can only be installed for a domain that is properly supported on the indicated service. The service is available for all hosting services from the netart.com offer.

    To install the SSL certificate for your service at netart.com, please provide :

    • domain name,
    • server name,
    • private key,
    • certificate key.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

  • REISSUE OF THE SSL CERTIFICATE IN CASE OF KEY LOSS

    100 GBP
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    Lost your SSL certificate? Have you replaced or lost your private key? Do you have a problem with the SSL certificate not matching the private key? Take advantage of our help consisting in reissuing the certificate while maintaining its validity date (so-called reissue). Remember that the certificate can only be reissued for the same domain. The service is available for all SSL certificates from the netart.com offer.

    To reissue the SSL certificate in the event of key loss, please provide:

    • domain name,
    • CSR key.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

Customer panel

  • PROVISION OF LOGS FROM THE CUSTOMER PANEL

    100 GBP
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    200 GBP
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    If you wish, we will provide you with log records of access to your netart.com Customer Panel. All logs are arranged chronologically and provide the ability to verify the performance of certain activities in the Customer Panel, such as: changing data and settings or domain configuration. The logs may contain the history of logins, changes to data and settings in the Customer Panel, and the history of editing domain configurations.

    To provide logs from the Customer Panel, please provide:

    • the scope from which the logs are to be made available,
    • the period for which the logs are to be made available.
    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

Additional services

  • CHANGE OF DEDICATED IP ADDRESS

    100 GBP
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    200 GBP
    200 GBP
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    You have a Dedicated IP address for your service, but for some reason you want to change it? No problem! At netart.com you can geolocate a Dedicated IP address within Europe or in countries such as France, Germany, Italy, Poland, Spain, USA or Great Britain. Thanks to this, your website can be perceived on an equal footing with websites from a given country! Decide on this service today and gain the opportunity to use your new unique identifier on the Internet.

    To change the dedicated IP address, please provide:

    • server name,
    • selected geolocation of the new IP address.
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    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

Another

  • NON-CATALOGUE CUSTOM SERVICE

    100 GBP
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    200 GBP
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    Didn't find the IT service you are interested in? At netart.com, we will never leave you without support! Especially for you, we offer the possibility of providing IT services that go beyond the scope described in this catalogue.

    Send us your order with a description of the problem that bothers you. On its basis, we will make a valuation of a given service and a specific time for its implementation. Don't waste your time, we are waiting for your message now!

    I want to order the service within a specified period

    If you want the work ordered by you to be carried out at night, during the weekend or at any time, select this option. The implementation will take place at the most convenient time for you. It will be possible to specify the exact date of service performance at a later stage of the order.

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